Returns or Exchange

Peak Marketing

Peak Marketing Pty Ltd
ABN 71 123 429 925
Unit 10/18 Hinkler Court (PO Box 5605)
BRENDALE QLD 4500
Phone: 07 3205 4877 Fax: 07 3205 2822
E-mail: orders@peakmarketing.com.au

Peak Marketing will accepts returns for credit/exchange of an item within 7 days of receipt, provided that the goods have not been worn and are in their original packaging. To request a return or exchange please complete the online form below and click on submit.

You will receive from our Customer Service staff a copy of your submitted form, along with an authorisation number. When you receive this email, please print it out and include it with the goods being sent for exchange/refund.

Peak Marketing will not accept returns which do not have an authorisation number included.

Please note that approval is subject to the terms of the Returns & Exchange Policy and you will be contacted if the terms below have not been met.

Peak Marketing Returns & Exchange Terms

  1. Any returns will incur a freight charge for re-sending of replacement goods
  2. Returns are only accepted for goods still in their original packaging and unworn.
  3. Returns will not be accepted after 7 days of receipt of goods.
  4. This form, with an approved authorisation number must be enclosed with the returned goods to enable exchange or refund.

Shipping Address Australia:
Peak Marketing Pty Ltd
Unit 10/18 Hinkler Court Brendale QLD 4500
ATT: CUSTOMER SERVICE

Shipping Address New Zealand:
Fastway Post
15 Cadbury Rd
Onekawa
Napier

Upon receipt of the goods at Peak Marketing, your request will be processed. Please allow 5 working days for dispatch or a credit to be issued.

 

All boxes must be filled in for correct processing of your request

Your Name: Date:
Company: Phone #:
Address: Email:
Suburb:    
Postcode: Authorisation #: (The number we send you)

 

Stock Code: QTY Instructions
(Exchange or Return)		 Reason for Return Invoice No.

Special Instructions:

Peak Marketing Return Authority Requirements/Instructions

  1. Any returns will incur a freight charge for re-sending of replacement goods
  2. Returns are only accepted for goods still in their original packaging and unworn.
  3. Returns will not be accepted after 7 days of receipt of goods.
  4. This form must be enclosed with the returned goods to enable exchange or refund.
Warehouse Use Only Accounts Use Only
Received By:   Date P/W Rec'd:  
Received Date:   Date Credit Raised:  
Received in Good Order: Yes      No Credit Number: Yes      No
Comments:   Exg P/W Complete:  
Date:   Date: